How to Recover a Google Account Without Recovery Email or Phone Number

Losing access to a Google account can happen for different reasons — forgotten password, two-step verification issues, or even unauthorized access. In some situations, you may no longer have access to the recovery email or phone number linked to the account.

Below is a step-by-step process, performed entirely on a mobile phone, showing how account recovery is carried out when traditional recovery options are unavailable. Each step must be followed carefully and in the same sequence.

Step 1: Adjust Location Permissions for the Google App

  1. Navigate to the Google app on your phone.
  2. Hold the Google app icon.
  3. Tap on App information.
  4. Tap on Permissions.
  5. Tap on Location.
  6. Select Don’t allow.
  7. Tap Don’t allow again if prompted.
  8. Minimize this screen.

Step 2: Adjust Location Permissions for Google Chrome

  1. Navigate to the Google Chrome browser.
  2. Hold the Chrome app icon.
  3. Tap on App information.
  4. Tap on Permissions.
  5. Tap on Location.
  6. Select Don’t allow.
  7. Tap Don’t allow again if prompted.
  8. Go back.

Step 3: Clear Default Browser Settings

  1. After going back, locate the last option, which opens by default.
  2. Tap on it.
  3. Tap on Clear defaults.
  4. Minimize this screen.

Step 4: Install and Open Spark Browser

  1. Open Google Play Store.
  2. Download and install Spark Browser.
  3. After installation, open Spark Browser.
  4. You will see the browser interface.

Step 5: Attempt to Sign In to Google Using Spark Browser

  1. In Spark Browser, open google.com.
  2. Tap on Sign in.
  3. Enter the Google account email you want to recover.
  4. Tap Next.
  5. When asked for the password, tap Forgot password.
  6. When prompted about two-step verification, tap Try another way.
  7. You will reach an error screen saying “Could not sign you in.”

Important Note

  • Do not tap “Try again.”
  • Repeated attempts can cause the Google account to be locked.
  • Simply minimize the screen at this point.

Step 6: Open Google Help Through Phone Settings

  1. Open your phone’s Settings.
  2. Scroll down and tap on Google.
  3. You will land on the Google settings page.
  4. Tap on Google services.
  5. At the top right, tap on the three dots.
  6. Tap on Help.

Step 7: Navigate Through Google Help Options

  1. Once on the Help page, scroll to the bottom.
  2. Tap on Search help.
  3. Type your query and tap Search.
  4. From the list of options, select Make your account more secure.
  5. Scroll down.
  6. Tap on Help protect your passwords from hackers.
  7. Tap on Turn on two-step verification.
  8. Tap on Advanced Protection Program.

Step 8: Open Advanced Protection in Spark Browser

  1. A pop-up will appear asking you to choose a browser.
  2. Select Spark Browser.
  3. You will land on a new page.
  4. Scroll down.
  5. At the bottom, tap on Help.

Step 9: Access Google Account Recovery

  1. On the Help page, locate How can we help you.
  2. From the list, select Google Account.
  3. Scroll down.
  4. Tap on Account recovery.
  5. Select Can’t sign into your Google account.

Step 10: Select the Appropriate Recovery Issue

You will see several options:

  • Forgot your password
  • Forgot your username
  • Know your username and password but can’t sign in
  • Think someone else is using your account
  • Trouble with two-step verification

In this process:

  1. Select Trouble with two-step verification.
  2. Scroll down.
  3. Select Your security key is lost.
  4. Scroll down.
  5. Select the option indicating you don’t have another second step or forgot your password.
  6. Scroll down.
  7. Tap on Follow these steps to recover your account.

Step 11: Recover the Google Account

  1. You will land on the Account Recovery page.
  2. Enter the Google account email you want to recover.
  3. Tap Next.
  4. A success screen will appear.
  5. Tap on Change password.

Step 12: Change Your Password

  1. You will be redirected to the password change screen.
  2. Enter a new strong password.
  3. Confirm the new password.
  4. Tap on Change password.
  5. A confirmation message will appear indicating the password has been changed.

Step 13: Secure the Account After Recovery

After successfully changing the password:

  • Navigate to Security settings
  • Update:
    • Mobile phone number
    • Recovery email

This helps prevent unauthorized access or future recovery attempts by someone else.